SMART. SCALABLE . SEAMLESS
Your Strategic Outsourcing Partner for Financial Institutions
At Procendrix, we empower banks, brokers, investment firms, and fintech platforms to enhance operational efficiency and client satisfaction through world-class outsourcing solutions.
We act as an extension of your team — delivering 24/7 client support, platform assistance, and training programs under your brand identity, enabling you to focus on growth while we manage the operational backbone.
Our Services
Outsourced Support Services
We provide fully branded, professional support across multiple channels, ensuring your clients
receive the highest standard of service at every touchpoint:.
Multi-Channel Client Support
Account Management
Platform Support
Back-Office Operations
Issue Resolution
Platform Training
Product Education
Webinars & Q&A Sessions
Documentation & Knowledge Base
White-Labeled Client Training
We deliver fully branded onboarding and training programs tailored to your client base,
ensuring they quickly understand and maximize the value of your services:
Compliance Education
Platform Training
Product Education
Webinars & Q&A
Knowledge Base
Who We Are
Procendrix was established to meet the growing demand for specialized, reliable, and compliant outsourcing services in the financial industry. Our mission is to help financial institutions operate seamlessly across global markets without the burden of managing in-house support teams.
End-to-End Operational Support
From customer queries to account management and trading platform assistance.
Client-Focused Training
Ensuring your clients are fully onboarded, educated, and confident in using your services.
Compliance and Security
All operations follow strict regulatory and data protection guidelines.
Why Financial Institutions Choose Procendrix?
Industry Expertise
Multilingual Teams
24/7 Availability
Data Privacy & Compliance
Regulatory Compliance
Scalable Delivery Models
Industries We Serve
We partner with a wide range of financial institutions, helping them streamline operations, enhance client experience, and achieve sustainable growth across global markets.
Banks & Financial Institutions
Securities Brokers
Investment Firms & Asset Managers
Hedge Funds & Family Offices
Our Customers Feedback
“Procendrix has made our client support seamless. Their team is always available and quick to resolve queries.”
“Very professional and reliable. Their outsourcing solutions helped us save time and reduce operational costs.”
“The training sessions were simple, clear, and very effective, Our team feels more confident using trading platforms now.”
“Compliance used to be stressful, but Procendrix made it smooth and hassle-free. Truly a trusted partner.”
“Excellent service with fast responses. Their support team feels like an extension of our own staff.”
“I’m impressed with the security and professionalism. They’ve really strengthened client trust in our services.”
